About True Comfort Heat and Air, LLC
Our History
American Standard Dealer
Our Services
We are a third-generation, veteran-owned HVAC company. Our journey began with Alyssa’s grandfather, Dennis W. Mayes, a U.S. Army veteran, who started the family in HVAC back in the 1960s. In 1994, Dennis began an accelerated HVAC program and later taught Alyssa’s father, Kevin Rougeau, the HVAC trade. Kevin obtained his contractor's lice
We are a third-generation, veteran-owned HVAC company. Our journey began with Alyssa’s grandfather, Dennis W. Mayes, a U.S. Army veteran, who started the family in HVAC back in the 1960s. In 1994, Dennis began an accelerated HVAC program and later taught Alyssa’s father, Kevin Rougeau, the HVAC trade. Kevin obtained his contractor's license and founded Rougeau Inc. in Memphis, TN. He later moved to East Tennessee and opened East TN Heat & Air. After selling East TN Heat & Air, Kevin pursued teaching Dennis’ class to future HVAC technicians under Tennessee Valley Technical Programs. Kevin instilled the same principles in James that Dennis did for him years before: to be led by God and to remember that we are in the PEOPLE business. We are here to serve others and keep them comfortable in their homes and businesses. James joined the family business in high school, helping Kevin with East TN Heat & Air while Alyssa managed the office and dispatching. After serving in the U.S. Army, James returned to the HVAC trade, working with local companies. In 2022, he and Alyssa founded what we now know as True Comfort Heat and Air.
Our Services
American Standard Dealer
Our Services
We offer a wide range of HVAC services, including installation, maintenance, and repair for both residential and commercial properties. From air conditioning to furnace repair, we have you covered.
American Standard Dealer
American Standard Dealer
American Standard Dealer
We use only the highest quality products and equipment in our HVAC installations and repairs. That's why True Comfort Heat and Air is an American Standard Gold Customer Care Dealer!
Our Guarantee
American Standard Dealer
American Standard Dealer
At True Comfort Heat and Air, we stand behind our work and offer a 100% satisfaction guarantee. If you are not completely satisfied with our services, we will make it right.
About our staff
James, Owner
Hunter, Lead Technician/Installer
Alyssa, Office Manager
James started True Comfort Heat and Air in 2022 after serving 3 years in the U.S. Army. He has been a part of the HVAC trade for over 6 years. He was inspired to start his company by his mentor and father-in-law, Kevin. James and Alyssa are firm believers that a great company is built on faith and God's will. In his free time, he loves w
James started True Comfort Heat and Air in 2022 after serving 3 years in the U.S. Army. He has been a part of the HVAC trade for over 6 years. He was inspired to start his company by his mentor and father-in-law, Kevin. James and Alyssa are firm believers that a great company is built on faith and God's will. In his free time, he loves watching football, working out, and spending time with family and friends.
Alyssa, Office Manager
Hunter, Lead Technician/Installer
Alyssa, Office Manager
Alyssa and her husband, James, are the duo behind True Comfort Heat and Air. She's no stranger to HVAC, thanks to her dad's legacy with his own companies and school. You’ll likely spot her around in her Jeep with her furry friends, Koah and Allie! She adores animals, loves to travel, and is deeply faithful to God. 🐾✈️🙏🏼
Hunter, Lead Technician/Installer
Hunter, Lead Technician/Installer
Hunter, Lead Technician/Installer
My name is Hunter, and I'm part of the awesome True Comfort team. I joined the team in September 2023 after serving 6 years in the U.S. Army. I've been in the HVAC industry since 2022, and I absolutely love it! When I'm not working, you can find me watching football and constantly learning more about the trade. It's such an exciting field, and I'm always eager to expand my knowledge. 😄🏈🔧
Malachi, Technician
Malachi, Technician
Hunter, Lead Technician/Installer
BIO to come
Jim, Helper
Malachi, Technician
Kevin, Mentor
BIO to come
Kevin, Mentor
Malachi, Technician
Kevin, Mentor
In 1997, Kevin learned HVAC by attending the classes he now teaches. He immediately began working as a technician upon completion of these courses. In 2001, he acquired his contractor's license and started his own HVAC business. He mastered the HVAC system and became an excellent technician and a leader in the trade. In 2003, he incorpor
In 1997, Kevin learned HVAC by attending the classes he now teaches. He immediately began working as a technician upon completion of these courses. In 2001, he acquired his contractor's license and started his own HVAC business. He mastered the HVAC system and became an excellent technician and a leader in the trade. In 2003, he incorporated his business and became Rougeau, Inc. in Memphis, TN. In 2014, he moved to East Tennessee and began operating as East TN Heat & Air. He operated and managed his HVAC business for more than 20 years. Today he is a mentor to True Comfort while also teaching at his trade school, Tennessee Valley Technical Programs.